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FAQ

Definity First
Nearshore
Service Delivery
COMPANY OVERVIEW

20+ years of experience working with International & US-based clients. 200+ bilingual professionals.

We are always innovating for our clients and fostering our team to act as an extension of our client’s success. We will continue to evolve as we explore better ways of creating software.

WHERE ARE YOUR OFFICES AND COMPANY HEADQUARTERS?

We have offices in both the US and in Mexico, and our company headquarters is in Monterrey, Mexico.

WHY DOES DEFINITY FIRST WORK WITH AGILE SOFTWARE DEVELOPMENT FOR PROJECT DELIVERY?

Agile is a development methodology that uses flexible and efficient processes to meet your project needs. What if during production, you need to change the feature set? No problem. Agile is designed to dynamically accommodate changes to the requirements.

WHAT INDUSTRIES DO YOU WORK WITH?

We work with the following industries:

  • Technology
  • Finance
  • Insurance
  • Health care
  • Hospitality
  • Startups
  • Infrasructure


WHAT KINDS OF TEAM MEMBERS DOES DEFINITY FIRST PROVIDE?

Our talent pool includes front- and backend developers, UI/UX designers, QA, project managers, service delivery leaders, marketing strategists, scrum masters, and product owners.

WHAT'S YOUR LEADERSHIP STYLE?

A consultant may work with one client at a time, or with several, so expect to get questions about time management. Since consultants are often brought on to evaluate and fix organizational challenges, you may also be asked questions that focus on your communication and problem-solving skills.

WHAT IS NEARSHORE?

Nearshore is the outsourcing of work to a neighboring country. Nearshoring provides a number of advantages and is distinct from offshore outsourcing. For instance, when the two bordering countries are the US and Mexico, your work can occur in a similar time zone, which facilitates better communication and tighter synchronization between teams

WHAT ARE SOME BENEFITS TO NEARSHORE?

Nearshore offers competitive talent at lower costs. By utilizing remote workers in close proximity to your domestic team, nearshore provides solid communication standards and access. One of the most important benefits is talent availability. Our Mexican developers, who are some of the best developers on the continent, are fluent English speakers and share the technical expertise and cultural conventions of your American team.

WHAT TECHNOLOGIES AND FRAMEWORKS DO MY NEARSHORE TEAM DEVELOPERS USE?

Definity First developers have extensive experience in today’s most widely used languages and frameworks including HTML, JavaScript, CSS, Java, .NET, iOS, Android, Python, and PHP. In every case, they adapt to your stack or, if necessary, will suggest frameworks and languages that fit your project’s needs.

WHAT IS SOFTWARE DEVELOPMENT OUTSOURCING?

Outsourcing means hiring talent in other parts of the world, typically on other continents such as South Asia. In many cases, offshore outsourcing can provide immediate savings on labor costs. But nearshore outsourcing makes up this difference by facilitating closer alignment in culture, communication, and access to your team throughout the workday.

WHAT ARE SOME ADVANTAGES OF NEARSHORE OVER OFFSHORE?

Nearshore provides closer physical proximity and cultural alignment along with real-time work with your team. Such advantages have led to a rise in the utilization of nearshore teams, especially in software development.

WHAT IS STAFFING?

Staffing refers to the process of finding the right team members for your project. Our developers undergo an extensive vetting process, which includes demonstrating knowledge of today’s most widely used frameworks.

WHAT TIME ZONE DO YOUR TEAM WORK IN?

We align with your time zone needs and have developers based in central and PST time zones.

HOW IS THE STANDARD COMMUNICATION AND CONTACT BETWEEN YOUR BUSINESS TEAM AND THE DEFINITY FIRST TEAM?

Our team is available throughout the day via Microsoft Teams, Google Hangouts, Slack, and/or email. You can also schedule site visits whenever necessary. We highly recommend videocalls.

WHY DOES DEFINITY FIRST WORK WITH AGILE SOFTWARE DEVELOPMENT FOR PROJECT DELIVERY?

Agile is a development methodology that uses flexible and efficient processes to meet your project needs. What if during production, you need to change the feature set? No problem. Agile is designed to dynamically accommodate changes to the requirements.

HOW DO YOU MEASURE CUSTOMER SUCCESS AND QUALITY OF DELIVERY?

We provide satisfaction surveys and receive crucial feedback on all of our client projects. These data points inform our decisions about talent acquisition and retention.

Let's talk about your project. We specialize in working through change with you.

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